Fitting it together

Fitting it all together

What is a Self-Install?

Self Install is sometimes described as 'wires-only'. During the activation phase, you'll never see an engineer (unless there is a specific problem with your telephone line). Shortly after placing an order with your chosen ISP, you'll be assigned an activation date, assuming your line passes the required tests. In the meanwhile, you'll need to purchase an ADSL modem or router (often available from your ISP). After activation, you should be able to connect with the details supplied by your service provider.

What is an Engineer Assisted Install?

Engineer Assisted installations are optional (in most cases) and more expensive. An engineer will visit your premises to connect and configure a supplied modem or router, and answer any questions you may have. For most users, a self install is the most sensible option. Businesses often prefer engineer assisted installations because internal extension cabling is frequently needed.

Once your Broadband service has been activated, it's easy to connect up your equipment - you'll be surfing the Internet at high-speed in no time.

Schematic overview

	First, plug the microfilters into your wall sockets and your phone (or any other telephone equipment, e.g. fax) in the microfilter socket marked 'PHONE'.
	Then plug one end of the line cord into the modem and plug the other end into the microfilter socket labelled ADSL.
	Next, install your broadband modem drivers by plugging one end of the USB cable into the broadband modem socket and the other end into your computer's USB socket. This will automatically begin the installation process.

(Windows 98 users should please make sure you have your Windows 98 CD with you. You may be prompted to insert this CD during the installation).

Your computer will automatically detect that the modem is connected and start the Hardware Wizard to install the software drivers. The process will only take a few minutes, after which your computer will reboot and automatically present you with a dialler box.

Then you just enter your username into the dialler box (this can be found in the installation pack from your ISP) - and you are ready to surf.

Page last updated Wednesday, 14 January 2004