How to get started
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How do I get started?

You will need:

bulletA suitable computer. For minimum requirements, look at this table
bulletA standard BT telephone line. If you have an ISDN service such as BT's Home Highway there are extra considerations.
bulletAn Internet Service Provider (ISP). There is help on choosing an ISP.
bulletA modem - a broadband modem is different from a standard 56k modem (which will NOT work with Broadband). Broadband requires a broadband (ADSL) modem to connect your computer to your new high-speed service. Many ISPs will either give you a modem or will sell you one. For help in choosing which modem you should buy click here.
bulletMicrofilters - microfilters are phone adapters you plug into all the telephone wall sockets that you use for plugging in equipment such as telephones, fax machines, computers and Sky Digiboxes. You'll need one microfilter per socket. This easy-to-install device splits your existing sockets into two channels - one for your standard BT phone line, one for the high-speed digital line. This prevents any interference from the ADSL connection. Without them, you may experience noise on the line when you make or receive a voice call while using your BT Broadband service. Your ISP will also sell you microfilters but there are cheaper sources. For suppliers of microfilters, click here
bulletA firewall and anti-virus protection. There is a link to advice and a free firewall. There's also advice on virus protection.
bulletIf you have more than one computer, there are a number of options available. Read up about help on home networking - including wireless.
bulletFinally, there's help on fitting it all together.

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Minimum computer requirements

Windows PC

Apple Mac

Your computer must have:

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Pentium II 233 (or equivalent) or above

bullet

64MB RAM

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CD-ROM drive

bullet

USB port

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40 MB available hard disk space

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A compatible Operating System

Operating system:
Most Broadband modems support:

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Windows 98/98Se

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Windows 2000

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Windows XP

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Windows Me

Note:
The minimum Operating System is determined by the broadband equipment you purchase. Generally, it must be Windows 98 or above. Windows NT and Windows 95 are generally not supported.

Your computer must have:

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Power PC G3 300Mhz (CPU)

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64MB RAM

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CD-ROM drive

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USB port

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40 MB available hard disk space

bullet

A compatible Operating System


Operating system:

Most Broadband modems support:

bullet

Mac OS 9.x

bulletMac OS X (10.0; 10.1; 10.2)



Note:

The minimum Operating System is determined by the broadband equipment you purchase. Generally this is Mac OS 8.6 or OS 9 or above.

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ISDN to ADSL re-grades

It is possible in most cases to re-grade Home Highway ISDN to Broadband ADSL but this will definitely involve a visit from a BT engineer, which is no longer required with the other Broadband ADSL services or options. It should also be noted that conversion would result in reverting the line back to what is effectively an analogue phone service with a single number. There are clearly some advantages in upgrading to ADSL but the current usage requirements of the ISDN service must be considered before a conversion is done; it may be worth considering an additional analogue line for use with Broadband ADSL rather than a re-grade.

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Page last updated Wednesday, 14 January 2004